Open an item and take the required action
| Item | What completes it |
|---|---|
| Assigned/overdue issue | Perform the work and update its permitted assignment, due date, or workflow state. Mark read alone does not complete it. |
| Approval request | Review the proposed operation, approve it or reject with feedback, and confirm the recorded result. |
| Verification request | Check the selected fixed version and approve or reject verification. |
| Review round | Review the assigned pages and record the round decision. See Review Rounds. |
| Unread activity | Open or mark the activity read; this does not automatically resolve an associated issue. |
Example: verify a checkout fix
Open the verification item assigned to you and read its issue and target deployment.
Repeat the failed checkout steps on that version.
Approve if the expected result passes; otherwise reject with the failing step and reason.
Refresh My Work and check the recorded decision
The task should stop appearing as pending; the report's other assignments can remain.
Empty or stale queues
Check the selected account/workspace, project filter, category, and current role. Clear filters and reopen the item's source page if the queue appears stale.
A removed assignment, completed decision, or lost project access can remove an item. An overdue task stays overdue until its workflow/deadline changes; reading it is not a deadline change.