Find and prioritize reports
Open the project → Annotations
Choose the table, board, list, calendar, or split view that suits the task.
Filter by status, severity, assignee, environment/build, deadline, or other available fields
Clear stale filters if an expected report is missing.
Open a report and read its reproduction details and evidence
Assign the responsible person, set its due date/severity, and complete relevant custom fields.
Save a useful filter as personal or project-wide according to your sharing permission
A project filter makes the criteria available to teammates; it does not expose issues their roles cannot view.
Update status or request approval
Choose the status in the issue detail or use the board where permitted. A developer's change may become an approval request rather than an immediate update. Watch for the pending-request result.
An authorized approver reviews the request in the approval/My Work queue, approves or rejects with feedback, then confirms the resulting issue status. If rejected, address the reason before sending another request.
For bulk actions, select the intended reports and review the action before confirming. The same access/workflow rules apply; a board drag or bulk action cannot bypass approval.
Related reports and duplicates
Add a Related, Blocks, Blocked by, or Duplicates link in the issue's links controls and select the target report. A duplicate link records a relationship; it is not the same as a merge.
Use the dedicated merge-duplicates action when consolidating reports, select the primary report, and review the merge result. Use unmerge on a merged report if the grouping was wrong. Do not assume removing a duplicate link reverses a merge.
Configure project custom fields and report templates in the annotation workflow settings. Check their required values when creating or updating a report.
Confirm a fix on a specific version
After a fix is deployed, request verification, select its build/deployment, and assign an eligible verifier. The verifier repeats the steps and approves or rejects with a reason.
Use Claron It to guide reproduction when captured steps are available. It cannot restore every external account, asset, or server state.
Delete, restore, and permanently remove
Permitted project staff can move a report to Trash; client and guest roles cannot delete reports even if they created them. Open the project's Trash view and restore a report within the 30-day restoration window.
Permanent deletion is owner-only and removes the recovery path. Review the confirmation carefully. Hiding duplicates or clearing a view filter is not deleting a report.